Cancellation policy

Some items in the store may be offered as a subscription, pre-order, or try before you buy. This cancellation policy explains how you can change or cancel these types of purchases. Subscriptions When you purchase a subscription, you will receive recurring deliveries. They are based on the length of your subscription and the frequency of deliveries you choose. Your payment information is stored securely and you will be charged for each delivery, unless you choose to pay in advance. Some subscriptions automatically renew at the end of the subscription period. If you do not want to renew a subscription, you can cancel it. If you want to cancel or change your subscription, you can do so at any time. Your order confirmation emails contain links to your order. From there, you can manage your subscription. Please see our returns policy for more information about returns and refunds. Pre-orders When you purchase something on pre-order, you are purchasing a product that is out of stock or is coming soon but not yet in stock. At checkout, we may not charge anything or only a partial amount, but may hold your payment method and charge the full or remaining amount at a later date after delivery. You can cancel a partially paid pre-order that has not yet been delivered. If the order has been delivered, you cannot cancel it, but you can request a full or partial refund. Please refer to our Returns Policy for more information about returns and refunds. Try Before You Buy When you purchase a Try Before You Buy item, we authorize your payment method before your order is delivered. You will be given a certain amount of time to decide whether you want to keep the item. After that time period has passed and you have not returned the item, we will charge your payment method for the full amount.